This Privacy Policy explains how Spin Kong, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. By registering an account, you acknowledge that your data will be handled in accordance with the standards described below.

What We Collect and Why

When you create an account with us, we collect personal information necessary to verify your identity and comply with our licensing obligations. This includes your full name, date of birth, residential address, email address, and payment details. We require this information to open and maintain your account, process deposits and withdrawals, and carry out identity verification checks as required under our operating standards.

During transaction processing, we also record the details of each financial activity on your account. This allows us to investigate disputes, identify unusual patterns, and ensure that payments are handled accurately. We do not collect more information than is reasonably necessary for these purposes.

We also collect technical data automatically when you visit our website. This includes your IP address, browser type, device identifiers, and session activity. We use this data to maintain the security and stability of the platform, detect unauthorised access attempts, and understand how the site is being used so that we can keep it functioning correctly. Cookies are used to support your session and remember your preferences between visits. You can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the site operate.

How We Protect and Share Your Data

Your personal data is protected using 256-bit SSL encryption during transmission, and all data is stored on secure servers with restricted internal access. Only members of our team who have a specific operational need to access your information are permitted to do so.

We do not sell your data to third parties. There are, however, limited circumstances in which we share your information with external parties. These include payment processors and gateway providers who handle your deposits and withdrawals, identity verification services that assist us in confirming your details, and regulatory or licensing authorities where we are required to report or disclose information under our obligations. Any third party we work with is required to handle your data responsibly and only for the purpose for which it was shared.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your records for the duration required by our licensing conditions and applicable financial record-keeping standards. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, and to request the removal of your data where we are not legally required to retain it. To exercise any of these rights, please contact our support team through the channels available on the website. We will respond to your request within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you through your registered account or by a notice on the website before those changes take effect. We encourage you to review this page periodically to stay informed about how we handle your data.